Service focus

Ford Retail's customer service scheme reveals where workshops could outflank dealership competitors
Published:  16 February, 2009

FORD Retail has launched a major training programme designed to raise customer service standards in its dealerships.


Lift up more easily

Fox, Viva and Quadrolift packages from Snap-on Equipment
Published:  12 February, 2009

/>Snap-on Equipment general manager Chris Behan said: “Potential changes to the MOT regulations mean workshops need to make the most of their lift bays and maximise revenue.


Time to keep nice and cool

Engine cooling parts catalogue from Behr Hella
Published:  12 February, 2009

/>This is just one of the nuggets of wisdom from the Behr Hella guys who have also developed its ever-expanding range of cooling components. It now covers 1,800 products for passenger cars and light trucks. A 576-page catalogue is out now featuring the latest high-quality parts for 47 different vehicle makes and 688 models.


Clean up your diesel in storage

DE-BUG diesel cleaning system from Agriemach
Published:  12 February, 2009

/>Agriemach says this destroys bacteria and sludge by breaking them down into such small particles that they pass freely through fuel filters, pumps and injectors before being burned during the combustion proc


Align time unit stays straight

Kwik Track wheel aligner from GEG
Published:  12 February, 2009

/>GEG says that thanks to its compact size, it is an ideal system for workshops where space is at a premium. It also claims that its “affordable price” makes it suited to new-start or small workshops during the current “rough economic conditions”.


Find faults faster than before

KTS 340 diagnostic tool from Bosch
Published:  12 February, 2009

/>The machine comes with an inbuilt multiplexer, so only one 16 pin diagnostic lead is needed, and a two-channel multi-meter. It features info on more than 100 VMs and 230,000 model variants across a full range of vehicle syst


BER update

EU "surprised" at strength of feeling against scrapping of Block Exemption, says R2RC
Published:  12 February, 2009

THERE'S still time to register your views on possible changes to Block Exemption Regulations (BER) with the EU - that's the message from the Right To Repair Campaign (R2RC).


Check-up time

Look to dentists for best way to capitalise on MOT revenue, says consultancy
Published:  12 February, 2009

FRANCHISE dealers are neglecting MOTs as an ongoing method of retaining aftersales business, according to Network Automotive.


Last chance

Final tickets up for grabs at Frank Massey's two-day technical seminar conference
Published:  12 February, 2009

JUST five tickets are left for Frank Massey's Technical Conference Weekend on 21st and 22nd February.


Music matters

RMIF to tackle "ridiculous situation" created by music licensing rules for workshops
Published:  12 February, 2009

RULES on the playing of music in workshops and waiting areas create a "ridiculous situation" that needs to be sorted, according to the Retail Motor Industry Federation (RMIF).


ATA expansion

IMI plans to open up ATA to other exam bodies in bid to make it a "true industry standard"
Published:  09 February, 2009

THE INSTITUTE of the Motor Industry (IMI) plans to open up Automotive Technician Accreditation (ATA) to other qualification awarding bodies.


Flexible diesel testing

TD 4800 diesel engine smoke meter from Tecalemit
Published:  06 February, 2009

/>Using Bluetooth communication from the smoke chamber to the hand-held control means fast and easy access to the relevant da


Skills trial

Pilot of ATA scheme for workshop management skills set for April completion date
Published:  06 February, 2009

A PILOT of the Institute of the Motor Industry's (IMI) management branch of Automotive Technician Accreditation (ATA) is set for completion in April.


Attractive business chance

Sun VIC 3000 ATL from Snap-on Diagnostics
Published:  05 February, 2009

/>The VOSA-approved gas and smoke analyser features automated test procedures to make it easy to use and advanced graphics that guide users through every step of the testing process. It comes with a 19” colour screen and can be upgraded with other units to form a complete diagnostic and information system


Telly talent

BBC launches reality TV hunt for the UK's best young mechanic! Find out how to apply . . .
Published:  05 February, 2009

THE BBC is launching a reality TV search for the UK's best young mechanic.


Skims discs to perfection

PFM 90 on-car brake lathe from Haweka
Published:  04 February, 2009

/>The kit can be used on any car and aims to offer garages savings on the cost of replacing partially worn discs, allowing them to enjoy added profit opportunities. Haweka says the lathe can also be used to give cars waiting to be sold on dealer forecourts an improved and more attractive look to potential buyer


MOT pledge

RMIF plans first written agreement on VOSA's obligations to vehicle test stations
Published:  04 February, 2009

THE RETAIL Motor Industry Federation (RMIF) is attempting to broker an agreement with VOSA that spells out the vehicle inspectorate's obligations to MOT test stations.


Covers latest luxury cars

020 batteries from Manbat
Published:  03 February, 2009

/>Also out now is the Numax AGM range. It aims to give longer life to vehicle with sophisticated power demands such as Mercedes Benz and Pors


Electro go

Wood Auto forms UK distribution agreement for German diesel injection components
Published:  03 February, 2009

AUTO-electrical company Wood Auto has formed a distribution agreement with German diesel specialist Monark Diesel.


Top Techs

Top Technician 2009: Final 24 candidates in hunt for the UK's best repairer revealed!
Published:  03 February, 2009

THE IDENTITY of the UK's top vehicle repair expert is one step closer to being revealed following the announcement of the top 24 candidates in the Top Technician contest.


ECU questions answered

Noid lite kit from Alba Diagnostics
Published:  02 February, 2009

/>When the engine is cranked, the light should flash or flicker to show that a pulse signal is being received. A steady or absent light means there is a fault coming from the injection system. The kit includes a 1.3m fibre optic cable that lets the operator look at the test process from the driving seat


Skill award

Kwik-Fit awarded government's Beacon status for fast-fit training following Ofsted inspection
Published:  02 February, 2009

KWIK-FIT's employee training programmes have been awarded Beacon status by the Learning and Skills Improvement Service (LSIS).


Prison term

Test fraudster sentenced to four years in prison after Britain's "biggest ever MOT scam"
Published:  02 February, 2009

A GARAGE owner and his former wife have been jailed for what VOSA says is Britain's biggest ever MOT scam.


Offers easier extraction

The 50D300 hydraulic injector tool from Darwen Diesels
Published:  30 January, 2009


Scope help

Last tickets available for Frank Massey's two-day tech conference - now featuring added scope assistance!
Published:  30 January, 2009

A WAVEFORM surgery to help technicians understand oscilloscope traces will be one of the big attractions at Frank Massey's Technical Conference Weekend later this month.


Wi-fi brake system testing

MOT test lane installation from GE-Tech
Published:  29 January, 2009

/>The company can also integrate emissions testing stations together to further reduce the cost of multiple MOT bay installations. Other cost-saving features can be retro-fitted to existing Class 4 and 7 brake testers thanks to the modular design system. All the packages come with a five-year warranty


Funding boost

IMI sets out to access government aid for £35 million funding boost
Published:  29 January, 2009

LORD Mandelson's announcement of a £35 million funding boost for automotive training has been welcomed by industry training providers.


Skill challenge

International skills contest begins its hunt for the young automotive repair stars of the future
Published:  29 January, 2009

A HUNT to find the brightest young stars of the world's automotive industry is on.


Latest systems covered

Braking components from Brake Engineering
Published:  28 January, 2009

/>There are also discs available for the Mercedes Sprinter and ML series, the BMW 3 series and the Honda CRV along with the Ford Fiesta, Vauxhall Corsa and VW Crafter. The company’s marketing manager Justin Archer said: “We are committed to providing the most up to date application information to our customer base and this can be found online or within our electronic and printed catalogues.”


Car deal

Government plans £2.3bn aid plan for new car sector and scrappage scheme to take older cars off the road
Published:  28 January, 2009

THE GOVERNMENT has announced plans to boost the flagging car retail sector - on the condition that car manufacturing becomes greener than ever before.


Money saving option

Battery range from Motrio
Published:  27 January, 2009

/>The range covers the majority of applications within the UK car parc and the batteries come with a three-year unlimited mileage warranty. This includes the most popular 063, 096, 027 and 067 references. Features include a moulded plastic carry handle for easy carrying and protective plastic terminal covers for easy installation


Green light

RMIF says it's time for test stations to go ahead with MOT upgrades following scrapping of 4-2-2
Published:  27 January, 2009

MOT test stations that shelved investment plans during the 4-2-2 consultation should revive them now - that's the advice from the Retail Motor Industry Federation (RMIF).


Improves ride and handling

Monroe springs and shocks from Universal Automotive
Published:  26 January, 2009

/>“The full weight of your vehicle rests on the springs, which are the primary link between the vehicle and the road,” says Universal Automotive’s managing director Nick Davies. “So fitting high-quality springs is essential for a better ride as well as improved handling and performance.”


Standards man

Alec Murray joins Motor Codes to monitor standards in MISRC workshops
Published:  26 January, 2009

ALEC Murray, the former head of the Retail Motor Industry Federation (RMIF), will monitor workshop standards for Motor Codes - the organisation behind the Motor Industry Service and Repair Code (MISRC).


Add some sun to the car

Hollandia 900 retro-fit sunroof from Webasto
Published:  23 January, 2009

/>The company says minimising wind noise was an important design objective. This has been achieved by combining a tilt and slide action for the main rear panel, which disappears between the roof and roof lining. A tilt action front panel acts as an oversized wind deflect


VOSA vision

Testing agency reveals plans to privatise commercial vehicle facilities for "more efficient" service
Published:  23 January, 2009

VOSA has announced plans to replace its "ageing" network of test stations for buses, coaches and lorries with privatised facilities run by separate companies.


Support line

IMI announces training and support dates for apprentices, women and other staff affected by redundancy
Published:  23 January, 2009

A SUPPORT plan for apprentices and those affected by redundancy has been unveiled by the Institute of the Motor Industry (IMI).


Unique vehicle upgrade

Micro cameras from Brigade Electronics
Published:  22 January, 2009

/>The 500 series cameras need only one hole for fitment with a small cable fitted through the mounting bolt. They produce colour images with a wide viewing angle of 160 degrees and are, apparently, excellent in low light conditions. They are also dust tight and waterpro


Compact kit big memory

Expert EOBD2 Digital Engine Fault Code Reader from Draper Tools
Published:  21 January, 2009

/>The all-in-one display shows 25 pieces of information at once and will read engine fault codes and extract freeze-frame data within 25 seconds. It comes pre-loaded with more than 22,000 code definitions and features a back-lit screen for easy view


Top job

Rob Foulston takes over as RMIF chief exec after "restructuring" programme
Published:  21 January, 2009

/>Rob will take charge on 1st February. He will combine the chief exec's role with his current position as chief executive of ReMIT, the RMIF's training


Complete filter coverage

Oil filters from Motrio
Published:  20 January, 2009

/>They are designed to give optimum performance, save on fuel and reduce engine wear and can also be used for either diesel or petrol engi


Care for battery health

Comfort Indicator voltage tester from CTEK
Published:  19 January, 2009

/>A green light means good health of 12.8 volts, amber means voltage is between 12.7V and 12.4V while red means the battery has started to sulphate and voltage is below 12.4. CTEK says the system avoids the hassle of using a traditional tester and programming in information about the battery under te


Training time

Frank Massey has another round of training courses to offer. Take a look to find out what you could learn
Published:  19 January, 2009

FRANK Massey has released details of a two-day fuel trim training course for anyone looking to get the latest diagnostic skills.


Test change

DFT launches proposals for tow bar and number plate changes to MOT test
Published:  19 January, 2009

A CONSULTATION paper on changes to the MOT test has been released by the Department for Transport (DFT).


Fuel delivery alternative

Fuel delivery module repair kits from Bosch
Published:  16 January, 2009

/>Bosch says the repair option is a significantly cheaper option than replacing the complete delivery module, making it a more attractive option for price-conscious workshop customers. All components in the repair kits are made to OE standard


The latest alignment software

HawkEye HD imaging wheel aligner from Pro-Align
Published:  15 January, 2009

/>Also available is the “entry level” Hunter 100 HawkEye aligner. It comes with custom software to support many of the standard alignment features found in the higher spec system. The camera bar takes up minimum amount of space, allowing even small workshops to benefi


Fee promise

Good Garage Scheme offers fee refund deal following membership price rise
Published:  15 January, 2009

THE GOOD Garage Scheme (GGS) has defended its decision to double the cost of membership.


Add power in your pocket

Testpod and Testpod Pro from Eclipse
Published:  14 January, 2009

/>The remote access tool can interrogate the vehicle’s on-board systems to help you with the repair whether you’re in the workshop or at the road-side. The Testpod and Testpod Pro aim to offer comprehensive coverage on Volvo, Saab, VW, Audi, Ford, Toyota models and many more


Show cancelled

The Commercial Vehicle Show for 2009 has been cancelled following a meeting of the organisers' committee
Published:  14 January, 2009

THE COMMERCIAL Vehicle Show for April 2009 has been cancelled. Organisers hope that by cancelling this year's event, the 2010 show will be better able to live up to the high standards set by previous shows.


OE quality filters and data

Filters from SOGEFI Filtration
Published:  13 January, 2009


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