'Skills Escalation' barrier to recruitment

Agent points to the US for ways of training and retaining right staff

Published:  09 May, 2012

A "skills escalation" is making motor trade recruitment an ever more difficult issue, with employers finding it increasingly tricky to find the right people with the right abilities according to start-up recruitment agent Job Co-op Automotive.

The firm says that the issue affects everything from the most technical workshop training to "soft" interpersonal skills and points to a new programme being trailed by Ford in America where recruitment specialists are being used to help dealers.

Ken Trinder, director, explained: "The demand for higher skills levels has occurred in all areas of dealership activity - from the soft skills needed by front of house staff, through the wider range of communications skills needed by sales and marketing staff through to the obvious higher levels of knowledge needed by workshop staff.

"This skills escalation makes it trickier and trickier to find someone with the right specific abilities that you need to fill a job role."

Related Articles

  • Our pick of news in 2012 

  • Type Approval Roadshow 

    THE SOCIETY of Motor Manufacturers and Traders (SMMT) is going on the road next year to host a series of workshops that will help businesses get to grips with European Whole Vehicle Type Approval.

  • Seized cars saved 

    A DEAL between the Metropolitan Police and finance body HPI will see uninsured cars in London that have been seized by police returned to their rightful owners - namely the finance companies that lent money on them.  Previously the vehicles would have either been sold at auction, or crushed.

  • Govt. reject mandatory Code for MOT centres 

    THE GOVERNMENT will not force new MOT stations to join an OFT-backed code, nor will it require existing ones to do so. This is according to the Department for Transport's response to a recommendation published in a report from a focus group known as The Motorists Forum.

  • Training centre opens 

    THE DUKE of York opened Bosch's new multi-million pound training centre in Uxbridge on Wednesday, 12 December. The new Service Training Centre (STC) has been built to satisfy demand for the firm's automotive training courses from the UK aftermarket industry.


Sign Up

For the latest news and updates from Aftermarket Magazine.


Where should the next Automechanika show be held?


©DFA Media 1999-2018