Editors comment

5 December 2014  

In the current issue of Aftermarket I talk about the need for training, how the industry seems to be waking up to the need for it and how certain areas seem more important than others.

Last weekend I headed up to Wolverhampton to visit the AutoInform event run by ADS and supported by OESAA. I was impressed by the level of hands on presentations offered by all the companies presenting. Not only was there the usual conference presentations but companies also provided practical experience and demonstrations on subjects including wheel alignment, hybrid systems, EPS alignment, suspension bush removal and DPF recovery and repair. It was the latter that was constantly busy throughout the day, seemingly everyone wanted to know about the filter and how to fix them.

Speaking to a few technicians who attended, they were pleased with the information that was imparted, moreso as there were plenty of hands-on demonstrations. It is something that I have discussed in the past when I’ve taken part in a training course. Seeing something first-hand on a vehicle that requires a diagnosis and fix is a much better way to learn. I came away from the event with some good information and I don’t fix cars for a living!

When training is offered, it would always be wise to take it, whether it’s through a workshop scheme or at events such as AutoInform or Top Technician Live. One technician pointed out that the information he gained from the day was worth the price and the day’s closure of his business as it would allow him to generate more work. That is what training is all about, building the knowledge and building the customer base with it.

phil@aftermarket.co.uk