Survey time

7 September 2009  

RELATIONSHIPS between dealers and VMs are improving as a result of the credit crunch, according to the latest National Franchised Dealers Association (NFDA) survey.

91% of dealers have become more satisfied by the profit return represented by their franchise since the last survey.

73% of dealers have become more satisfied with their relationship with their manufacturer since the last survey.

61% of dealers have become happier about their ability to work with their manufacturer on a daily basis.

55% of networks report that their manufacturer takes their views and opinions into account.