OEM parts and servicing ‘price match’ from Co-op

14 October 2010  

/>As part of the new service the firm, previously known as Sunwin Motors and now as the Co-operative Motor Group will carry out a full vehicle safety inspection as standard under its ‘Duty of Care’ pled

/>Research undertaken by the group has shown that while one in three people choose price as the most important reason when deciding where to purchase a vehicle from, the next most important factor influencing their decision is after-sales support. More than 75% of those questioned described their ideal car dealership as trustworthy, indicating that customers are looking for high quality customer service. &#

/>Carl Traviato, a manager at the firm said: “By launching the after-sales charter we hope to demonstrate just how serious we are about making sure our customers are completely satisfi