Quality mission
12 September 2007 Quentin Willson is continuing his mission to convince the motoring public of the importance of the Kitemark for Garage Services.
/>According to BSI, the TV presenter (pictured right) will call on the public to “demand” their local garage joins the sch
/>Quentin’s argument centres on convincing the public that a minority of rogue traders have let the majority of highly professional garages down and tarnished their image. He says the Kitemark is needed to reassure the public of garages’ high standa
/>“The automotive aftermarket is an unsung hero within the automotive industry and has been let down by a minority of rogue traders,” said Quen
/>“Over the years, the increasing number of ‘horror stories’ of consumers being ‘ripped-off’ has only served to damage the trade’s image further. Therefore garages must take action or face severe consequen
/>“The majority of garages provide an excellent service to motorists but only as a unified industry can it change the consumer’s perception in vehicle service and repair standa
/>“I believe the Kitemark for Garage Services provides the garage trade with a lifeline to banish its tarnished reputation and re-install confidence in the consumer.
/>Willson said garage owners should look beyond full order books and “think seriously about their future contribution to the industry and its longevityR
/>Quentin claims enrolling in the Kitemark scheme could cost as little as £4 per