Auto3iii driving AI into workshops
10 December 2024 
An AI-supported vehicle damage detection tool that allows technicians to compare car defects and vehicle damage from millions of vehicles worldwide — to aid their diagnoses and repairs on vehicles — is being introduced to workshops in the UK by Auto3iii.
The garage management specialist said workshops now have access to images of defects and damage from millions of vehicles through its ‘large language model’.
Auto3iii’s ‘Intelligent Technician’ app enables technicians to perform customised vehicle health checks or services on vehicles, capturing photos, videos, measurements, and notes while they work.
With 140 common vehicle issues and most vehicle damage detected immediately, the software allows technicians to instantly diagnose and recommend solutions simply by taking a picture on their device, Auto3iii said.
Artificial intelligence has bolstered the system to include images from eight million car inspections, cross-referenced to provide instant diagnosis and suggested repairs.
More than 600,000 photos from more than 100,000 vehicles are uploaded each day from 80,000 technicians around the world, with 200 million photos added since 2020, the company said.
‘Investment’
It all adds up to an even more compelling solution for UK customers, where issues such as tyre defects, brake damage, paintwork and fluid quality can all be diagnosed within seconds of images being taken of a customer’s car.
And because the data is mined from so many different cars across the world, Auto3iii said customers can rest assured that subsequent recommendations are objectively provided, to validate the garage’s own recommendation.
Auto3iii director David Leighton said: “One of the biggest benefits of our AI investment is the additional time we can free up for our customers.
“The results are so accurate that it allows trainees and apprentices to assume responsibility for the inspection process. Senior technicians can then concentrate on other jobs and the workshop can operate more efficiently.”
Once a vehicle has been cross-referenced with the database, recommendations are made and a digital maintenance plan created — both of which are shared with the customer.
Auto3iii co-founder and director Ben Smith said: “There isn’t a solution like this out there and we think it has the potential to be a game-changer in the aftermarket. It saves considerable time, creates greater levels of transparency and trust and helps to forge a closer relationship with each customer arriving at a workshop.”
Visit https://auto3iii.com to find out more or contact David Leighton (03301 332120).