Brown joins Nextlane as chief customer officer

10 June 2025  

European automotive distribution software company Nextlane has appointed Bobby Brown as chief customer officer.

Nextlane said Brown, who took up the post in April, has more than 25 years of leadership in customer success, global operations, and post-sales strategy.

He was most recently global VP of customer experience at Bird (formerly MessageBird) and he was a also a founding team member of Google News.

In his new post, Brown will focus on scaling Nextlane’s post-sales organisation to deliver consistent, repeatable, and first-class customer experiences across Europe and beyond, the company said.

CEO Hartmut Wagner said: “His leadership will help us deliver even greater value to our customers and strengthen our position as the preferred digital partner for the automotive industry.”