Chichester workshop expands services and online presence

5 September 2025  

Rew Auto Services in Chichester has long been recognised for its inclusive, customer-first ethos — a reputation that now sees women make up around 70% of its customers.

With a strong focus on approachability and fair pricing, the workshop has grown steadily over the past 22 years.

Now, as part of its latest phase of development, the business is expanding its services and strengthening its digital presence to support long-term growth.

The garage, a Bosch Car Service Centre, currently occupies a 6,000 ft² site with seven ramps and a team of eight. Owner Rew Reed, an IMI master technician and certified advanced automotive engineer, said customer satisfaction has always been central, but how customers find and interact with the garage has changed.

“Word of mouth is still our biggest driver, particularly amongst women. But even so, those people go straight online to check us out,” he said. 

Having previously relied on a website that looked presentable but delivered very little traffic, Reed turned to Garage Services Online after recommendations from fellow Bosch network garages.

The new site, live since early 2025, is already bringing in at least 10 online enquiries per week, with around 80% converting to jobs, particularly in the targeted area of servicing work.