11 Apr 2024

Coals to Newcastle: Schaeffler run training on Tyneside

Schaeffler’s REPXPERT team visited Newcastle upon Tyne VAG specialists Tyneside AutoHaus recently to offer training on an INA timing belt installation.

Alistair Mason, Technical Services Manager at Schaeffler Automotive Aftermarket UK, showed how to replace the timing belt system on a customer’s EA288 engine, which can be a problematic service. The engine features a switchable water pump that has been the subject of a number of technical bulletins from the partmaker. While the INA pump includes the solenoid, a number of other aftermarket examples  come with the solenoid plug socket blanked off.

As Alistair noted, the repair requires finesse: “It’s really important before tensioning the belt that both the camshaft and high-pressure fuel pump sprockets are slackened to ensure the right tension on all three spans of the belt. Only once the tension is set do we then re-torque these pulleys, as failure to do this correctly can result in catastrophic engine failure.”

Through Schaeffler’s REPXPERT app, garages can identify parts and access technical information, including installation instructions. Autohaus Service Manager Fergus Carnegie observed: “We’ve been using the REPXPERT app for a few years and it really does make things easier,” said You just scan the OneCode on the box and it does the rest for you.”

Tyneside AutoHaus is also looking to keep up with training: “We know we can’t stop,” said Fergus. “We’ve done a two-day high voltage course. We were working on a hybrid Audi Q7 recently and more customers are looking to go to hybrids.”

Alistair Mason added: “It’s great to get the opportunity to talk to the garages and understand exactly what’s going on at the coalface. With REPXPERT it’s all about supporting independent garages as without the garages thriving, we don’t thrive either.”

For more information, visit: www.repxpert.co.uk