Garages ‘more valued’ since start of Covid-19 crisis

6 April 2020  

Independent garages are now more valued by the general public than they were before the UK’s Coronavirus outbreak, according to a new survey.

87% of participants in the survey, performed by online car maintenance service provider Fixter, said they believe that ‘essential businesses’ such as local garages have responded with appropriate procedures to deal with Coronavirus and the government social distancing measures. 

Meanwhile, 89% of customers who rely on their cars now think that it is more important than ever to keep it in a good condition.
99% also said they believe NHS staff and other key workers should be given special discounts for car maintenance.

Limvirak Chea, Co-Founder and CEO of Fixter, said: “We asked our customers how their views on independent garages and essential services may have changed since the crisis started. We found that the trust in both has substantially increased and that the general public value essential businesses more, as they look at them in a different light and rely on them more than ever.”

He added: “They have shown that they can respond to a crisis and play a critical role in keeping the country moving at a difficult time. They have stepped-up and are rising to the challenge by responding to people’s needs and continue to deliver the best possible service for those who need it most.”