21 Jun 2024
The voice of the independent garage sector

The Motor Ombudsman joins forces with AA Approved Garages

The Motor Ombudsman has teamed up with AA Approved Garages, with members of the network being invited to apply for Motor Ombudsman accreditation when joining or renewing their membership going forward.

Garages in the AA Approved Garages network, which covers more than 96% of UK postcodes, will also garner further promotion through marketing initiatives run by The Motor Ombudsman.

Bill Fennell, Chief Ombudsman and Managing Director of the Motor Ombudsman, said: “We are delighted to announce our partnership with AA Approved Garages, as we continue to build the coverage of our Service and Repair Code for the benefit of both businesses and consumers across the country. We share several joint values, including promoting an extensive network of garages that thrive on the delivery of high standards, thereby giving consumers the added peace of mind that their vehicle will be well lookedafter whilst in their care and beyond.”

AA Approved Garages Network Director at Anthony Garbacz added: “Establishing a partnership with the leading dispute resolution provider for the automotive sector highlights our commitment to motorists enjoying the best possible experience at every touchpoint with an AA Approved Garage, and that any concerns are dealt with swiftly and fairly to maintain a positive long-term relationship. As we unveil this new initiative, we have already seen a number of AA Approved Garages expressing their interest in applying for Motor Ombudsman accreditation, which marks a very encouraging start to this exciting collaboration.”

For more information, visit: www.TheMotorOmbudsman.org/Garage-Finder