Motor Ombudsman announces 2026 Star Award winners
3 November 2026 
The Motor Ombudsman has announced the winners of its 2026 Star Awards, recognising outstanding customer service by accredited automotive businesses and their employees across the UK.
The awards, now in their seventh year, were presented at a ceremony in London marking the organisation’s tenth anniversary. A shortlist of 30 nominations was assessed by an independent judging panel, with winners selected across ten categories.
Among the regional winners was A J Fleetcare, an independent garage in Leeds, which reclaimed the North of England title after helping a stranded hospital surgeon. Roadside (Garages) Ltd. KIA in Coleraine secured its third Northern Ireland award, while Randeep Reehal, Operations Director at Courtwood Car Services in Uxbridge, collected her second individual award for the South.
The remaining regional winners were:
- East: Lakeisha McManus, Mouths Motor Company Ltd, Newmarket
- South West: Vertu Honda Exeter, Devon
- Midlands: QCD Autocentre, Brackley
- Scotland: Lewis Campbell, Barnetts Honda Dundee
- Wales: JMP Performance
In the Customer Service Star Awards, sponsored by Autotech Group, Warranty Solutions Group received the warranty provider award for supporting a customer through repeated vehicle failures. Matthew Leek of JLR won the vehicle manufacturer category for his work supporting colleagues in the company’s Customer Relationship Centre.
The ceremony also saw the presentation of the inaugural Outstanding Star Award to Graham Clark, co-founder of Anderson Clark Motor Repairs in Inverness. Sponsored by Delphi, the award recognised his contribution to the automotive sector over a career spanning nearly 50 years.
Bill Fennell, Chief Ombudsman and Managing Director of The Motor Ombudsman, said: “The nominations from motorists up and down the country once again demonstrated the many thoughtful, generous and practical ways in which accredited businesses and their teams support motorists when it matters most.”
Since their introduction in 2020, the Star Awards have attracted nearly 12,000 consumer nominations.
Further information is available at www.TheMotorOmbudsman.org/Awards