business 
12 December 2013
I can’t charge for diagnostics
12 December 2013As I go around the country talking to mechanics about diagnostics, a couple of statements keep coming up – ‘There’s no money in diagnostics,’ or,… Read More
15 Nov 2026
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The voice of the independent garage sector
Business
business 
6 December 2013
A question of safety
6 December 2013Are there many serious accidents from vehicle lifts collapsing?No, they are unusual when you consider the number of lifts in use every day. We know… Read More
business 
4 December 2013
Rules for the modern minefield
4 December 2013By Neil PattemoreI was once told that business is easy – if only it wasn’t for customers and staff. Unfortunately, most businesses cannot operate without… Read More
business 
26 November 2013
Customer care can pay dividends
26 November 2013By Andy VickeryOften, when I’ve talked to garage owners, I’ve asked them, “What emotions do you think go through the mind of your customers before… Read More
business 
25 November 2013
Fixed MOT fee debate
25 November 2013By Greg WhitakerOn one side of the argument we have readers such as workshop owner Tom Williams of White Heather Garage, who noted: “The debate… Read More
business 
11 November 2013
Do you have broken windows?
11 November 2013Andy VickeryWhat the customer actually wants is help with problems, a courteous and attentive service and people they can trust (as they would get in… Read More
business 
24 October 2013
Compress springs safely
24 October 2013There are many pressures on garages to invest in the most up to date diagnostic equipment and software. It can be a big decision which… Read More
business Intermotor 
3 July 2013
Custom made sensors
3 July 2013A new 3,000sq ft electronic manufacturing facility at Standard Motor Products Nottingham HQ is making a custom programme of components, starting with Intermotor and Fuel… Read More
