17 Jul 2024
The voice of the independent garage sector

Warranty First joins Motor Industry Code of Practice

Warranty First has signed up to The Motor Industry Code of Practice for Vehicle Warranty Products, becoming the 18th organisation to join the Code.

Bill Fennell, Chief Ombudsman and Managing Director of the Motor Ombudsman, said: “We are delighted to welcome Warranty First to our largest ever Vehicle Warranty Products Code portfolio, which has continued to go from strength to strength, as we have gone through the year. Warranty First is a highly regarded business by consumers, and carries a positive industry reputation. We are therefore very pleased to have them on board, and look forward to working closely with them as a valued addition to our Code of Practice.”

Charlie Whiston, Director at Warranty First, added: “Accreditation to The Motor Ombudsman reflects our core philosophy of putting the customer at the heart of everything that we do, and that we strive to ensure complete satisfaction at every touchpoint in their journey with us. Being a part of such a respected automotive authority, such as The Motor Ombudsman, puts our business in the spotlight as being a beacon of best practice, and one that gives customers peace of mind that they have free-of-charge access to an impartial and fair channel to support the resolution of any concerns that we cannot bring to a swift and mutually-agreeable conclusion in-house.”

For more information , visit: www.TheMotorOmbudsman.org