AJ Fleetcare lifts TMO’s Star Award crown

22 December 2024  

Independent Leeds garage AJ Fleetcare has been crowned the overall national winner of this year’s outing of The Motor Ombudsman’s annual Star Awards.

The family-owned business in Yorkshire was among more than 3,000 online nominations submitted – the highest ever volume of submissions received – by UK motorists.

For the eight regional trophy holders that were named across the country in the ‘Garage Star’ category, four were bestowed to individual team members from franchise car dealerships.

The remainder were claimed by four independent garages, which saw Garej Arwyn Cyf in Wales win a Star Award for the second consecutive year.

Caring

Judges commended AJ Fleetcare for its caring and altruistic support of a customer who was facing challenging circumstances looking after a relative, which saw the garage fix the individual’s vehicle at very short notice. The firm also paid for a taxi at no extra charge to minimise inconvenience and keep the customer mobile.

Alan and Jeanette Landale, the husband and wife owners of AJ Fleetcare, said: “This really is a joint effort, and we are honoured that the lengths that we go to have been formally recognised both by our customers, and by a panel of motor industry experts.”

Driver and Vehicle Standards Agency head of vehicle policy and engineering, Neil Barlow, a judge for the 2024, said: “Providing a quality service builds trust with motorists and makes it easier for them to keep their vehicles safe.”

The 30 finalists in this year’s Star Awards should be very proud of the great service they continue to offer customers.”

Photo: The winning team at AJ Fleetcare