15 Nov 2026
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The voice of the independent garage sector
Business
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28 June 2021
Measure your business
28 June 2021I often get asked what targets and KPIs I set and how often I check them. Being a bit of an analytical geek, this is… Read More
AFTERMARKET blades braking CEO coil 
23 June 2021
Two years and counting
23 June 2021At the end of March, Excel Automotive Group (EAG) celebrated two-years since it was purchased by Tony Bhogal with Adrian Lamb.Since then, the company… Read More
CCM complaints customer especially feedback 
1 June 2021
Complaints How we deal with them
1 June 2021This is our belief at CCM. While every attempt is made at customer satisfaction inevitably occasionally things go wrong which leads to customer complaints. We… Read More
based bedfordshire gms haynespro integration 
13 May 2021
Subs-free HaynesPro a hit with TechMan GMS users
13 May 2021TechMan’s integration of HaynesPro data as part of its GMS offering has been welcomed by Bedfordshire-based Jackson & Phillips Automotive Services, among others.The Leighton Buzzard-based… Read More
