Call tracking: The time is now
A phone call is often the first time a customer has a direct human interaction with a brand. Getting this initial touchpoint right is therefore… Read More
A phone call is often the first time a customer has a direct human interaction with a brand. Getting this initial touchpoint right is therefore… Read More
The winner of the unique Snap-on Ford Model-T salesman car replica, put up as the main prize in a special prize draw run by Snap-on… Read More
A 2014 Mercedes-Benz CLA220 AMG 2.1 diesel was booked in recently, with the customer complaining about a lack of power. There was also a fairly… Read More
MAHLE Aftermarket UK has promoted Marta Cameron to the role of Customer Service Manager.With 15 years experience in customer service roles, Marta has been at… Read More
Snap-on is reminding mechanics of the once-in-a-lifetime competition prize it is offering users of Snap-on Intelligent Diagnostics; A unique Snap-on Ford Model-T replica.As part of… Read More
With a recent study suggesting that 44% of garages are still unable to work on plug on vehicles, Independent garages are being urged to make… Read More