calls

building calls connection customer industry

Call tracking: The time is now

19 October 2023

A phone call is often the first time a customer has a direct human interaction with a brand. Getting this initial touchpoint right is therefore… Read More

academy adas calls diesel electrical

Diesel, petrol and electrical issues dominate calls to LKQ Academy Technical Helpline

17 May 2023

35% of calls into the LKQ Academy Technical Helpline relate to diesel systems, a study by the service has revealed, making this the most common… Read More

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Calls for furlough replacement grow louder

17 September 2020

While garages face the prospect of perhaps too much work going into the autumn thanks to the end of the MOT exemption, calls for the… Read More

calls extension furlough nbra

NBRA calls for Furlough extension

25 August 2020

The National Body Repair Association (NBRA), has called on the government to extend the Coronavirus Job Retention Scheme (CJRS). Despite bodyshops being permitted to remain… Read More