21 September 2023The ban on the sale of new internal combustion engine (ICE) vehicles, which had been set to come into force in 2030, was shifted back… Read More
19 July 2023EV complaints submitted by consumers to The Motor Ombudsman rose slightly in Q2 to 291, against a total of 273 seen during Q1, the body has… Read More
24 November 2022The sharing economy is booming with more consumers using instead of owning; Think Airbnb or Zipcar. What about the business community? What if you could… Read More
1 November 2021The Motor Ombudsman is five years old today (Monday 1 November). Formed shortly after the introduction of the Alternative Dispute Resolution (ADR) Regulations and the… Read More
1 June 2021The Motor Ombudsman says it has received a positive response to its new in-house mediation service, which has been running since beginning of April.Commenting on… Read More
15 February 2021The Coronavirus pandemic hasn’t slowed the pace of technological and regulatory change in the automotive industry; if anything, the opposite is true. Consumers and industry… Read More
15 September 2020Garages that find themselves in dispute with a customer may benefit from the publication of six golden rules for customers, defined by The Motor Ombudsman,… Read More
