ADR

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The Motor Ombudsman celebrates fifth anniversary

1 November 2021

The Motor Ombudsman is five years old today (Monday 1 November). Formed shortly after the introduction of the Alternative Dispute Resolution (ADR) Regulations and the… Read More

ADR consumers disputes issues motor

Drivetrain trouble top cause of disputes says survey

27 April 2021

Drivetrain faults caused the majority of service and repair disputes submitted by consumers to The Motor Ombudsman’s Alternative Dispute Resolution (ADR) service during the first… Read More

ADR compared motor ombudsman practice

Garage sector motors ahead in survey

25 July 2018

An annual survey of 1,000 car owners conducted by The Motor Ombudsman has revealed that consumers have an increasingly favourable perception of the vehicle service… Read More