The voice of the independent garage sector
Business
Future-proofed: Training technicians for the long-term
18 July 2019While experience in the day-to-day activities of a workshop is vital in building a technician’s knowledge and skills, it is only one piece of the… Read More
Tomorrow never knows?
16 July 2019Last year I wrote about the changes facing independent workshops. Since then there have been further developments, and now the rate of change is increasing… Read More
Will power: part one
11 July 2019Not all business owners have the foresight of the late Richard Cousins, the chief executive of Compass Group who, along with his family, was sadly… Read More
Diamonds in the database
2 July 2019One of the biggest mistakes I regularly see within the aftersales garage sector is the constant advertising specifically in local press with ‘come and get… Read More
BER: What next
17 June 2019Following last month’s article about the European Commission’s launching an ‘evaluation roadmap’ to consider if the existing Automotive Block Exemption Regulation (BER) should be renewed… Read More
The Future’s bright: The future’s… orange
3 June 2019We have to confess, Aftermarket’s garage visit articles tend to follow a formula. We pick long-established businesses, and as part of the piece we will… Read More
The art of self improvement
23 May 2019To thrive in today’s competitive aftersales sector businesses, the need to operate more efficiently, effectively and profitably has never been more apparent. Developing problem solvers,… Read More
Hello can we talk?
16 May 2019I have been known to say that “Communication is a wonderful thing.” Usually the context of this statement is that there has not been good… Read More