Business

Head for the Brexit

18 October 2018

We’ve been talking about Brexit for a while now. At least once in every issue there will be a story about the process of leaving… Read More

part TWO: Succeeding with succession

11 October 2018

Businesses change hands for all manner of reasons, but crucially for family businesses, change has the potential to damage family harmony as well as destroy… Read More

Customer care in the garage business

3 October 2018

Customer care is vital to the survival of most companies. Without customers we do not exist. This is extremely important in the independent repair sector… Read More

Skills, bills and jaw-aches

27 September 2018

I knew starting a business would never prove easy but we don’t get anywhere in life without taking a risk or two. Having been in… Read More

Do you have a business or a profitable job?

24 September 2018

It’s a favourite of mine, and one we ask of all garage owners that join the Auto iQ business development programme…    “Do… Read More

What’s new pussycat? Throwing light on the new Directive

19 September 2018

I work in and around MOT testing every day and yet I am daily confronted with new terms and abbreviations, new rules and guidelines faster… Read More

Part one: Succeeding with succession

12 September 2018

According to the Institute for Family Business (IFB), two thirds – 4.7m in total of UK businesses are family owned. Crucially, the IFB believes that… Read More

Exploiting Aircon

7 September 2018

Although it may be hard to believe given the weather so far this year, but a lot of customers will soon be starting to use… Read More

Bigger is better – right?

3 September 2018

I was asked whether expanding a garage business to become multi-site was practical or, indeed, even feasible, which got me thinking.    Fundamentally, a… Read More

Price versus quality

20 August 2018