practice

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Warranty First joins Motor Industry Code of Practice

1 August 2023

Warranty First has signed up to The Motor Industry Code of Practice for Vehicle Warranty Products, becoming the 18th organisation to join the Code.Bill Fennell,… Read More

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Updated load safety code of practice published

24 July 2023

Newly updated health and safety advice around loads on vehicles has been published by DVSA and HSE.Code of Practice: Safety of Loads on Vehicles collates… Read More

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Going mobile: The Motor Ombudsman expands Code coverage

23 May 2023

Mobile mechanics, tyre fitters, and smart repairers will now be covered by The Motor Ombudsman’s Motor Industry Code of Practice for Service and Repair, as… Read More

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IGA wins COVID-19 Member Support Award

23 February 2022

The IGA has won the Crisis Management – Covid Member Support award at the Trade Association Forum Best Practice Awards 2022, for their work to… Read More

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Drivetrain trouble top cause of disputes says survey

27 April 2021

Drivetrain faults caused the majority of service and repair disputes submitted by consumers to The Motor Ombudsman’s Alternative Dispute Resolution (ADR) service during the first… Read More

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Motor Ombudsman welcomes Fix Auto UK to Code

26 January 2021

Fix Auto UK’s network of body repair centres has gained accreditation to The Motor Ombudsman’s Motor Industry Code of Practice for Service and Repair. All of… Read More

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DENSO launches free A/C webinars

11 June 2020

DENSO has launched a series of free air conditioning and thermal management webinars online. The online training sessions will provide hands-on tips, ahead of the… Read More

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Garage sector motors ahead in survey

25 July 2018

An annual survey of 1,000 car owners conducted by The Motor Ombudsman has revealed that consumers have an increasingly favourable perception of the vehicle service… Read More