15 Nov 2026

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DIGITAL GUIDE

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business Competition customer football garage

Lumileds football competition launches: It’s All About Quality

15 June 2021

With a Summer of European International Football ahead of us, Lumileds – who are licensed to manufacture and market Philips Automotive Lighting products – are… Read More

CCM complaints customer especially feedback

Complaints How we deal with them

1 June 2021

This is our belief at CCM. While every attempt is made at customer satisfaction inevitably occasionally things go wrong which leads to customer complaints. We… Read More

AI allows assistant convert customer

Virtual Customer Assistant

26 May 2021

Virtual Customer Assistant, launched by UK-based Marketing Technology start-up NEA Media AI allows customers to engage with a workshop on a number of platforms, including… Read More

AFTERMARKET Batteries battery choice customer

Smart choice

19 March 2021

In 2016, three battery businesses within the ECOBAT group were brought together as ECOBAT Battery Technologies (ECOBAT), to serve the entire European aftermarket. As an… Read More

car customer customers ERCS eurorepar

Eurorepar launches Service Plan

2 March 2021

Eurorepar Car Service (ERCS) has launched a new Service Plan payment option that allows customers to spread the cost of their next two services and… Read More

agenda concerned COVID customer gms

2021 Techman: Tips for a fast start

10 February 2021

With so many businesses falling victim to the COVID-19 outbreak, workshops have had their fair share of challenges during 2020.The common theme heard from… Read More

AI allows assistant convert customer

Virtual Customer Assistant

20 January 2021

Virtual Customer Assistant, launched by UK-based Marketing Technology start-up NEA Media AI allows customers to engage with a workshop on a number of platforms, including… Read More

car car costing customer full

Is your garage too full?

30 November 2020

Dusty car covers. Puddles of antifreeze left on the ground. Cars stacked up against the back wall. Blown engines stuffed into the corner next to… Read More

alpine brand centre customer groupe

RAC wins Groupe Renault customer service centre contract

8 September 2020

The RAC has signed up with Groupe Renault to provide a customer service centre solution to its brands in the UK, including Renault, Dacia and… Read More

commercial customer customers distancing guidelines

Brakes off! It’s time to accelerate…

7 September 2020

With the country gradually emerging from lockdown, now is the time to forge ahead with your marketing. What should the message be though, and how… Read More